---
title: Locating a patient's prescription with scripClip
description: Learn how to use patient search to locate and check out a patient's prescription.
---

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# Locating a patient's prescription with scripClip

## Learn how to use patient search to locate and check out a patient's prescription.

The Patient Search screen enables pharmacy staff to quickly search for a patient, locate their prescriptions in each will-call area, and safely check-out the prescription to the patient. This article will walk through each step of the process. 

### Locating a patient's prescriptions

1. **Open a new tab and select "patient search" from the navigation column or on the new tab page.** Alternative, press "Alt+s" to quickly navigate to the patient search screen.   
   ![Navigate to Patient Search](https://help.interlinkai.com/hs-fs/hubfs/Navigate%20to%20Patient%20Search.gif?width=520&height=268&name=Navigate%20to%20Patient%20Search.gif)
2. **Enter in the verification data for the patient (e.g. first and last name, date of birth, etc).** If no results are shown, try adding additional information until a result is found.

**Note:** Settings for what patient information is required for results to show may change between pharmacies. To learn more and to change settings contact scripClip support.

1. **Select the patient from the results shown.** Repeat this process if you are locating multiple patient’s packages.
   
   ![scripClip - Searching for single patient](https://help.interlinkai.com/hs-fs/hubfs/scripClip%20-%20Searching%20for%20single%20patient.gif?width=520&height=267&name=scripClip%20-%20Searching%20for%20single%20patient.gif)
2. **The patient’s prescriptions will be added to the table.** If a patient has multiple scripClips each package will appear as a separate row.
3. **Select the prescriptions you would like to locate by clicking the checkbox in each row or use the checkbox at the top of the table to select all prescriptions.**
4. **Click “Locate” or “Locate with Sound”.** The scripClips selected will light up and sound based on your workstation’s settings. Additionally, the flash beacons will flash to indicate which will-call area the prescription(s) are located in. 
   
   ![scripClip - Locate Single Package](https://help.interlinkai.com/hs-fs/hubfs/scripClip%20-%20Locate%20Single%20Package.gif?width=520&height=267&name=scripClip%20-%20Locate%20Single%20Package.gif)
5. **Retrieve all packages for the patient. Once located, click the orange button on the scripClip(s) next to the Reader to check the prescriptions out of will-call.**

**![scripClip - Locate Clip](https://help.interlinkai.com/hs-fs/hubfs/scripClip%20-%20Locate%20Clip.gif?width=520&height=293&name=scripClip%20-%20Locate%20Clip.gif)**

**Note:** After checking the prescription out of scripClip continue your checkout process in the Pharmacy Management System and/or Point of Sale.

- [scripClip Basics](https://help.interlinkai.com/migration/knowledge/scripclip-basics?hsLang=en)

[![Phoenix Rx](https://help.interlinkai.com/hs-fs/hubfs/PRX_Logo_white.png?width=1672&height=900&name=PRX_Logo_white.png "Phoenix Rx")](http://@phoenixpharmatech.com)

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